FAQs
For more information and troubleshooting, visit the ID.me support page.
Most types of medical professionals and first responders are eligible—including doctors, nurses, technicians, medical researchers, EMTs, firefighters, law enforcement, etc.
Yes, you can receive the discount once every seven days, but you’ll need a new promo code each time. When you verify your status, you'll be issued a promo code that can be used only once. When you're ready to shop again, you can re-verify your status and receive a new promo code after seven days.